Acte (hereinafter referred to as « Acte », « we » or « our ») attaches great importance to the protection and respect of your privacy. The purpose of this policy is to inform you of our practices regarding the collection, use and disclosure of information which you may have to provide via our website Acte (hereinafter referred to as « Website »).
This policy (as well as our general conditions of sale, all documents to which are referred to and our Cookies policy) describes the way we handle your personal information we collect and you provide. We invite you to carefully read the present document in order to know and understand our practices with regard to the processing of personal data that we implement.
1. Which personal data do we collect ?
Your data of a personal kind (hereinafter « personal data ») is information which allows your identification either directly (data such as your name and first name allowing your immediate identification), or indirectly (data such as your postal code, your telephone number or your contract number allowing your identification in an indirect way).
During our interactions with you, we may need to collect various data:
- Identification data (name, first name, address, telephone number, e-mail address…) ;
- demographical data (such as gender, language, age) ;
- professional data ;
- geolocation data, i.e. your IP address;
- information with regard to surfing and browsing behaviour on our website.
2. When do we collect personal data and for which use ?
2.1. When submitting a contact request via our website
When you submit a contact request via our website, we will ask you your name, first name, name of your company, e-mail address, telephone number.
We will use that information to answer your request for information and giving you all information requested about our products and services. We may also contact you several times after your request for contact in order to follow up your request for information. We do so in accordance with our legitimate interest to provide exact information before and after a sale or request for information or contact.
We keep contact request e-mails for a period of two (2) years, after which they are permanently deleted.
2.2. When browsing on our website
When you are visiting our website, server logs are stored. The storage of these logs is legal when the user is properly informed about the implementation of the logging system and the saved data are used only used for warranting the security of the system and the detection of abnormalities.
3. Who do we disclose your personal data to ?
Your personal data will not be transmitted to any third party, unless the latter is contractually linked to Evercar or acts on request of or as subcontractor of Evercar. Their access is limited to those data required to perform their task. Evercar always requests its subcontractors for their organisational and technical protection measures required for personal data as well as for their strict confidentiality guarantee.
4. Are your data transferred, how and where ?
As a rule, we keep your personal data within the European Union. However, to the extent that, for instance, some service providers are located in countries outside of the European (« Third Countries »), we will transfer some of your personal data to Third Countries. In some instance it may occur that we transfer to Third Country for which the European Commission has not taken an « adequate protection ». In such a case, we are ensuring that this transfer will be done in accordance with the applicable regulations and warrant a sufficient degree of protection of private information and fundamental rights of persons (namely by the typical contractual clauses of the European Commission).
5. Your rights
You have a number of rights concerning your personal data and processing. Your rights are:
- Right of access
- Right of corrections
- Right of erasure (right of oblivion)
- Right of limitation
- Right of portability
6. Cookies and similar technologies
For more detials, consult our Cookies policy.
7. Links to other websites and social networks